Theme Park Information
General Information
- Who is LEGOLAND Windsor Resort suitable for?
- How will I know whether LEGOLAND Windsor Resort has reached capacity for the day?
- Can I download a map of LEGOLAND Windsor Resort?
- What is your VAT number?
- What happens in the event of bad weather?
- How long do you recommend to spend at LEGOLAND Windsor Resort?
Location and Directions
- Why are you asking for my vehicle registration number?
- What is the address for LEGOLAND Windsor Resort?
- How do I get to you by Car?
- Which ticket holders does the new ANPR technology in the car parks affect?
- Do you charge for car parking?
- Which Passholders does does the new ANPR technology in the car parks affect?
Opening Times
Our Rides and Attractions
- What rides do you have at LEGOLAND Windsor Resort?
- Where can I find a list of all the Ride and Attraction Restrictions?
- What is LEGO MYTHICA?
- What attractions do you have at LEGOLAND Windsor Resort?
- Do you have a minimum adult to child ratio for Rides and Attractions?
- Do you have rides/attractions that are suitable for children under 0.9m?
LEGOLAND Adventure Golf
- What is LEGOLAND Adventure Golf?
- Is LEGOLAND Adventure Golf included in my LEGOLAND theme park ticket?
- What time should I arrive for my game?
- Do Annual Pass Holders get discounted tickets to Adventure Golf?
- Do I need to purchase a Car Park ticket for Adventure Golf?
- What happens if I am running late to my time slot?
Tickets and Booking
- Why isn't it allowing me to add the tickets to my basket?
- I haven't received barcoded tickets for my LEGOLAND Annual/Merlin Pass reservation, what do I do?
- Why are children under 0.9m free instead of those aged under 3 years?
- What is Reserve & Ride?
- How do I get the free entry ticket for my child under 0.9m if I have pre-booked tickets?
- Do I receive a discount when booking online?
LEGOLAND at Christmas
- What is LEGOLAND at Christmas?
- When is LEGOLAND at Christmas?
- What rides and attractions will be open during LEGOLAND at Christmas?
- Can I use my LEGOLAND/Merlin annual pass to gain entry to LEGOLAND at Christmas?
- Do I need to pay for parking for LEGOLAND at Christmas?
- What activities will you be running during LEGOLAND at Christmas?
Visiting with children
Guests with Additional Needs
- Do the shows at LEGOLAND Windsor have a British Sign Language interpreter?
- What rides and attractions do and don't have restriants?
- Can I hire ear defenders at the resort?
- How do I access the rides with a Mobility Scooter?
- What do I do when the Hill Train is closed?
- Do you offer personal assistants / carers tickets?
Discounts, Promotions and Vouchers
- Do you offer any discount for the Armed Forces and NHS?
- I have a 2 for 1 voucher from Capri-Sun, how do I book?
- I have a Cadbury 2 for 1 voucher, how do I book?
- I have a Kellogg's 2 for 1 voucher, how do I book?
- How do I redeem my voucher or discount?
- How do I redeem my Tesco Clubcard Points?
LEGOLAND Windsor Annual Pass and Merlin Pass
- Where can I find information regarding the LEGOLAND Annual Pass?
- Do I receive discount on Short Breaks as an annual passholder?
- I’ve already used my pre-book allocation but would like to book for Summer instead, can I cancel?
- Do I need to pre-book to visit LEGOLAND Windsor Resort with my Merlin Pass?
- Where can I find information on Merlin Passes?
- My child who is under 3 does not have a Merlin Pass, will they still receive free entry to LEGOLAND Windsor Resort?
School and Group Visits
Shopping & Dining
- Can I pay using both cash and card on Park?
- Can I use my American Express card at LEGOLAND Windsor Resort?
- What Retail Shops do you have at LEGOLAND Windsor Resort?
- What restaurants do you have at LEGOLAND Windsor Resort?
- What are POP badges?
- Can I visit just The LEGO Store without purchasing a Theme Park ticket?
Facilities
- I’m coming to LEGOLAND Windsor Resort to celebrate a birthday - is there anything awesome you do?
- Do you offer free WiFi?
- Do you have lockers available?
- Where is your First Aid Centre located?
- Do you have sanitary products available at the resort?
- Where can I store my temperature-sensitive medication?
VIP Experiences and Birthday Packages
About Us
- How can I contact you?
- I am interested in a career at LEGOLAND Windsor Resort - How can I apply?
- I have recently applied for a job role, and would like to discuss my application who can I contact?
- How do I give feedback on my visit or experience?
- Where would I find information about a career with Merlin Entertainments?
- How do I escalate my complaint?
