Theme Park Information
About Us
- Do you offer charitable donations for organisations?
- How can I contact you?
- How do I contact your Press/Marketing department?
- How do I escalate my complaint?
- How do I give feedback on my visit or experience?
- I am interested in a career at LEGOLAND Windsor Resort - How can I apply?
Discounts, Promotions & Vouchers
- Do you offer any discount for the Armed Forces and NHS?
- Can I use my Love 2 Shop vouchers to visit?
- Can I use my voucher and still receive a carer ticket?
- Do you accept Blue Peter Badges?
- Do you accept Sainsbury's Nectar Points?
- Do you accept the Windsor and Maidenhead Advantage Card for discounted entry?
Extras
Facilities
- Can I bring my Motorhome/Caravan/Campervan to the Resort?
- Do you have a drop-off or collection point?
- Do you have electric car charging points?
- Do you have lockers available?
- Do you have sanitary products available at the resort?
- Do you offer a privacy room?
General Information
- Can I download a map of LEGOLAND Windsor Resort?
- Can I leave and re-enter the Theme Park on the same day?
- Do you have a dress code at LEGOLAND Windsor Resort?
- How can I maximise my time during peak periods?
- How long do you recommend to spend at LEGOLAND Windsor Resort?
- How will I know whether LEGOLAND Windsor Resort has reached capacity for the day?
Guests with Additional Needs
- Are there any extra restrictions I should be aware of when accessing rides if I have a mobility impairment?
- Are there any queue-free attractions at LEGOLAND Windsor?
- Can I access rides with a cast or walking boot?
- Can I access rides with an amputation or a prosthetic?
- Can I bring a carer with me?
- Can I bring a mobility scooter?
LEGOLAND Adventure Golf
- Are the courses wheelchair accessible?
- Are there Electric Vehicle charging points at Adventure Golf?
- Are there LEGO® build areas in Adventure Golf?
- Can I add another game once we have finished a course?
- Can I bring my service dog to Adventure Golf?
- Can I use my Ride Access Pass at Adventure Golf?
LEGOLAND Windsor Annual Pass & Merlin Pass
- Where can I find information regarding the LEGOLAND Annual Pass?
- My child who is under 3 does not have a Merlin Pass, will they still receive free entry to LEGOLAND Windsor Resort?
- Are there restrictions for using a Merlin Pass at LEGOLAND Windsor Resort?
- Do I get free parking with my Merlin Pass?
- Do I need to pre-book to visit LEGOLAND Windsor Resort with my Merlin Pass?
- Do I receive discount on Short Breaks as an annual passholder?
Location and Directions
- Do you charge for car parking?
- Do you offer a Park and Ride service?
- How do I get to you by bicycle?
- How do I get to you by Car?
- How do I get to you by Coach?
- How do I get to you by Train?
Opening Times
Our Rides & Attractions
- What is LEGO MYTHICA?
- What rides do you have at LEGOLAND Windsor Resort?
- Where can I find a list of all the Ride and Attraction Restrictions?
- Are your rides and attractions affected by bad weather?
- Are your Shows and Character Meet and Greets affected by the weather?
- Can I use my Ride Access Pass for LEGO Ferrari Build & Race?
Ride Access Pass
- My Ride Access Pass has expired, do I have to re-apply?
- Are all Ride Access Pass queues in the same locations?
- Can I change and/or cancel my Ride Access Pass pre-booking?
- Can I register for reasonable adjustments?
- Can I register on the day of my visit for the Ride Access Pass?
- Can I use my Ride Access Pass at Adventure Golf?
Reserve & Ride
- What is Reserve & Ride?
- As a Merlin Annual Pass Holder, do I get a discount off Reserve & Ride?
- Do I need to purchase Reserve & Ride for my child/ren who are under 90cm?
- How many rides are included with Reserve & Ride?
- I’ve pre-purchased my Reserve & Ride. How can I activate this?
- What are the Terms & Conditions of Reserve & Ride?
School & Group Visits
Shopping & Dining
- Can I pay using both cash and card on Park?
- Are you doing any POP Badge Swap Shops for 2024?
- Can I bring a packed lunch or picnic?
- Can I purchase a refillable drink vessel?
- Can I use my American Express card at LEGOLAND Windsor Resort?
- Can I visit just The LEGO Store without purchasing a Theme Park ticket?
Tickets & Booking
- How do I get the free entry ticket for my child under 0.9m if I have pre-booked tickets?
- I haven't received barcoded tickets for my LEGOLAND Annual/Merlin Pass reservation, what do I do?
- Why are children under 0.9m free instead of those aged under 3 years?
- Why isn't it allowing me to add the tickets to my basket?
- My child who is under 3 does not have a Merlin Pass, will they still receive free entry to LEGOLAND Windsor Resort?
- Can I buy a return ticket to come back the following day/another day?