Tickets & Booking
- How do I get the free entry ticket for my child under 0.9m if I have pre-booked tickets?
- I haven't received barcoded tickets for my LEGOLAND Annual/Merlin Pass reservation, what do I do?
- Why are children under 0.9m free instead of those aged under 3 years?
- Why isn't it allowing me to add the tickets to my basket?
- My child who is 90cm does not have a Merlin Pass, will they still receive free entry to LEGOLAND Windsor Resort?
- Can I buy a return ticket to come back the following day/another day?
- Can I buy tickets on the day?
- Can I cancel my booking?
- Can I change the date of my booking?
- Can I change the name on my booking?
- Can I get a refund for my pre-booked tickets?
- Can I pre-book using a LEGOLAND Annual Pass, Merlin Annual Pass or Merlin Membership Pass?
- Do I have to print my Print@Home tickets or can I bring them on my phone?
- Do I receive a discount when booking online?
- Do you offer a 2 day ticket?
- Do you offer a pass for photos?
- Do you offer a Adult and Pre-schooler Ticket?
- Do you offer a discount for pregnant women, or those that do not wish to use the rides?
- Do you offer Gift Vouchers for admission into LEGOLAND Windsor Resort?
- From what age do you consider a guest an adult?
- How do I book online?
- How much are tickets on the day?
- I’ve lost my ticket, what do I do?
- I do not have the card used to purchase my tickets - what should I do?
- I have not received my Print@Home tickets/the PDF is corrupted, what should I do?
- I have booked for someone else with my card and I won't be there - what should I do?
- I have not received my email confirmation, what should I do?
- I have Print@Home tickets/Annual Pass - how can I enter the theme park?
- I have received complimentary tickets - how do I use these?
- I have two paid bookings - what should I do?