help centre home
Logo
back to website
  1. LEGOLAND® Windsor Resort: The UK's Favourite Kids Theme Park
  2. Theme Park Information
  3. Tickets & Booking

Articles in this section

  • How do I get the free entry ticket for my child under 0.9m if I have pre-booked tickets?
  • I haven't received barcoded tickets for my LEGOLAND Annual/Merlin Pass reservation, what do I do?
  • Why are children under 0.9m free instead of those aged under 3 years?
  • Why isn't it allowing me to add the tickets to my basket?
  • My child who is 90cm does not have a Merlin Pass, will they still receive free entry to LEGOLAND Windsor Resort?
  • Can I buy a return ticket to come back the following day/another day?
  • Can I buy tickets on the day?
  • Can I cancel my booking?
  • Can I change the date of my booking?
  • Can I change the name on my booking?
See more

Why isn't it allowing me to add the tickets to my basket?

If an error message does pop up whilst trying to add the tickets to your basket, this typically means we are sold out for your desired date.

We would recommend selecting an alternative date or keeping an eye on the website. 

Day Tickets Group Tickets Adventure Golf Book Accommodation

Related articles

  • I'm having issues booking online, what should I do?
  • Why are children under 0.9m free instead of those aged under 3 years?
  • How do I book breakfast and dinner with a Short Break booking?
  • What is Reserve & Ride?
  • How do I book a swimming pool timeslot for my Short Break booking?

LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, DUPLO and LEGOLAND are trademarks of the LEGO Group. ©2025 The LEGO Group.

LEGOLAND® Windsor Park Ltd, Winkfield Road, Windsor, Berkshire, SL4 4AY. VAT No. GB 723 687 807