Lift access is available within both hotels with the exception of the mezzanine level within the Castle Hotel. You can still enjoy the LEGO Friends, Kingdom, Pirate, Adventure and Knight themed rooms as these are available on other floors accessible by the lift.
All shops, restaurants, entertainment areas and games rooms within the Resort and Castle Hotel are accessible to guests with a disability.
The Woodland Village has step-free access to all accessible lodges as well as The Clubhouse Restaurant, shop and entertainment areas. Our standard lodges and woodland barrels have a small step to enter.
If further assistance is required, our team are always on hand to help.
If you require further information, please contact our Accessibility Experience Team via email at accessibility.experience@legoland.co.uk or on the day speak to a member of staff who would be happy to assist you further.