Guests able to provide evidence of their disability will be entitled to bring a helper free of charge should the person with the disability feel they require extra assistance whilst navigating the Resort
We accept the following documentation as proof of disability:
- Disability Living Allowance (DLA)
- Personal Independence Payment (PIP)
- Blue Badge
- Signed letter from GP
Please note that all documentation should be dated within 2 years. We are unable to accept expired Blue Badges.
The helper is required to be at least 14 years of age. Please note children under 14 must be accompanied by someone aged 16+ years.
Please note that all guests including helpers must meet all ride restrictions in order to board any ride or attraction. Some rides required guests under 1.3m to be accompanied by a responsible person who is at least 16 years of age.
In addition some attractions will not be able to accommodate 2 adults in one ride unit – we would recommend checking the information our Ride Restriction boards to confirm that your chosen attraction is suitable.