A limited number of wheelchairs are available for hire from Guest Services and the Sensory Space in Heartlake City on a first come, first served basis.
You will be required to sign a contract of use, and provide photo ID to prove details on the contract are correct. No deposit will be taken however the contract will make clear that any loss or damage will be charged up to £100 (for wheelchair).
If you do not have valid identification, we will still hire out the wheelchair, however the £100 deposit will be charged to your card and refunded at the end of your visit provided the item is returned in good condition. Please note: It may take up to 5 working days for the funds to become available on your card following the completion of the refund.
Wheelchairs are subject to availability so we would suggest to anyone who needs a wheelchair to travel around the Theme Park to bring your own for ease and certainty.