All guests being issued with the Ride Access Pass will need to be accompanied by a helper who should be able to assist them when visiting a Ride or Attraction. We would require the helper to be at least 14 years of age.
Whilst at LEGOLAND® helpers might need to support disabled visitors with the following (but not limited to):
Following the boarding instructions given by the staff running the attraction,
Staying with the disabled guest on the attraction,
Assisting with transfers, boarding and alighting,
Following staff instructions in the event of an evacuation,
Passing on any messages and safety instructions, both written and verbal, given by LEGOLAND®
Please note that all guests including helpers must meet all ride restrictions in order to board any ride or attraction. Some rides required guests under 1.3m to be accompanied by a responsible person who is at least 16 years of age.