Please head to the Ride Access Pass Hub at The Beginning or the Sensory Space in Heartlake City, where the team will be able to issue you your Ride Access Pass and wristbands for your visit.
If guests are staying in one of our onsite Hotels, please head to the Sensory Space in Heartlake City to have your Ride Access Pass activated and collected.
Please note that the Ride Access Pass online application form must be completed prior to your visit. (Ride Access Pass applications must be completed online, at least 7 days before your visit.)
For guests visiting from Monday 9th May 2022, we are asking that all Ride Access Pass applications are completed online, at least 7 days before their visit. We are asking guests to pre-register their paperwork online before their visit in order to make the application process quicker. To register in advance, please apply online here.
If you require further information, please contact our Accessibility Experience Team here or on the day speak to a member of staff who would be happy to assist you further.