Can I get a refund for my pre-booked tickets? All tickets are non-refundable. If you would like to discuss your booking further please fill a out a contact form below. Related articles Can I change the date of my booking? Can I cancel my booking? How can I contact you? I have some unused tickets left over from my visit, can I use them another time? Can I change the date of the free tickets I have claimed through The Sun Superdays promotion?