I have received complimentary tickets - How do I use these? To pre-book your reservation, please click here. Related articles Can I contact you via Live Chat? I have a voucher, how do I use this? I want to use a promotional voucher (e.g The Times, The Sun, Kingsmill) for an upcoming visit, how do I pre-book? Can I pre-book using a LEGOLAND Annual pass, Merlin Annual Pass or Merlin Membership Pass? Do I need to wear a face covering?