I have two paid bookings - What should I do? If you have two booking confirmations and two reference numbers, please complete a form here and a member of our team will investigate and contact you to resolve. Related articles Can I contact you via live chat? I have not received my Print@Home tickets/the PDF is corrupted, what should I do? Do you have an online shop for Retail items? Why has my payment failed when trying to purchase tickets online? My online booking failed part way through and it looks like I have been charged - What should I do?