I have two paid bookings - What should I do? If you have two booking confirmations and two reference numbers, please complete a form here and a member of our team will investigate and contact you to resolve. Related articles Why has my payment failed when trying to purchase tickets online? Can I change the date of my booking? I'm having issues booking online, what should I do? I have not received my Print@Home tickets/the PDF is corrupted, what should I do? Do you offer discount for the Armed Forces and NHS?