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  1. LEGOLAND® Windsor Resort: The UK's Favourite Kids Theme Park
  2. Theme Park Information
  3. Tickets & Booking

Articles in this section

  • How do I get the free entry ticket for my child under 0.9m if I have pre-booked tickets?
  • I haven't received barcoded tickets for my LEGOLAND Annual/Merlin Pass reservation, what do I do?
  • Why are children under 0.9m free instead of those aged under 3 years?
  • Why isn't it allowing me to add the tickets to my basket?
  • My child who is 90cm does not have a Merlin Pass, will they still receive free entry to LEGOLAND Windsor Resort?
  • Can I buy a return ticket to come back the following day/another day?
  • Can I buy tickets on the day?
  • Can I cancel my booking?
  • Can I change the date of my booking?
  • Can I change the name on my booking?
See more

My online booking failed part way through and it looks like I have been charged - What should I do?

Just bring proof of ID, proof of charges (bank or card statement) and your order number with you and our Admissions Team can look up your booking on the day.

If you do not have your order number, please contact us via Live Chat here with as much information as possible on your attempted order. 

Day Tickets Group Tickets Adventure Golf Book Accommodation

Related articles

  • How can I contact you?
  • I'm having issues booking online, what should I do?
  • I have not received my Print@Home tickets/the PDF is corrupted, what should I do?
  • Can I change the date of my booking?
  • How do I escalate my complaint?

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LEGOLAND® Windsor Park Ltd, Winkfield Road, Windsor, Berkshire, SL4 4AY. VAT No. GB 723 687 807