I have some unused tickets left over from my visit, can I use them another time? Tickets purchased in advance must be used on the day selected. Unfortunately, we cannot validate or refund tickets that have not been used. Related articles Can I get a refund for my pre-booked tickets? Can I change the date of my booking? Can I cancel my booking? Can I buy tickets on the day? I haven't received barcoded tickets for my LEGOLAND Annual/Merlin Pass reservation, what do I do?