Tickets are purchased on a non-refundable and non-transferable basis, as per our terms and conditions.
Articles in this section
- How do I get the free entry ticket for my child under 0.9m if I have pre-booked tickets?
- I haven't received barcoded tickets for my LEGOLAND Annual/Merlin Pass reservation, what do I do?
- Why are children under 0.9m free instead of those aged under 3 years?
- Why isn't it allowing me to add the tickets to my basket?
- My child who is under 3 does not have a Merlin Pass, will they still receive free entry to LEGOLAND Windsor Resort?
- Can I buy a return ticket to come back the following day/another day?
- Can I buy tickets on the day?
- Can I cancel my booking?
- Can I change the date of my booking?
- Can I change the date of the free tickets I have claimed through The Sun Superdays promotion?