When collecting your Merlin Annual Pass you will need to take along your confirmation reference number, the debit or credit card you used to make payment with and some other form of photo identification, i.e. Driving License or passport. The cardholder must also be present in order to collect the pass.
Please note: LEGOLAND Windsor Resort is now closed for the 2018 season. You are however welcome to visit the LEGOLAND Hotel to collect your pass/es. The Hotel is open every day till the end of 2018 except the below:
11th & 12th Dec
24th, 25th, 26th, 27th and 31th Dec
We recommend visiting prior to 8pm.