If you have selected LEGOLAND Windsor Resort as your "Home Attraction" (where you selected your passes to be collected from when making your purchase), please visit the Annual Pass building at the front of the admissions area with your booking reference number and payment card. Please note the payment card holder must be present with their payment card to collect Merlin Annual Passes.
If all pass holders are not present at the time of collection, passport style photos must be brought to the Annual Pass building for the passes to be issued.
Please make sure you check opening hours here, prior to travelling.
Closed Season Collection: During our LEGOLAND at Christmas event, you are welcome to collect Passes. Please note, to enter the event, you will be required to purchase an entry ticket.