If you have selected LEGOLAND Windsor Resort as your "Home Attraction" (where you selected your passes to be collected from when making your purchase), please visit the Annual Pass building at the front of the admissions area with your booking reference number and payment card. Please note the payment card holder must be present with their payment card to collect Merlin Annual Passes.
If all pass holders are not present at the time of collection, passport style photos must be brought to the Annual Pass building for the passes to be issued.
Please note: LEGOLAND Windsor Resort is now closed for the 2018 season. You are however welcome to visit the LEGOLAND Hotel to collect your pass/es. The Hotel is open every day till the end of 2018 except the below:
11th & 12th Dec
24th, 25th, 26th, 27th and 31th Dec
We recommend visiting prior to 8pm.