LEGOLAND® Windsor Resort welcomes visits by guests with disabilities and reduced mobility and we will do everything possible to ensure a safe and enjoyable visit. There are certain rides and attractions that may not be suitable for all and they can be physically demanding and vigorous in normal operation and in the eventuality of a ride evacuation. The rides and attractions have strict instructions and operating requirements that must be complied with to ensure the safety of our guests and staff.
Please ensure that you comply with all the instructions and ride restrictions for each ride. The ride information and restriction boards are positioned at the entrances of all rides and attractions and can also be found in our Resort Guide. Guests who have had recent injuries, medical conditions or mobility limitations should also consider the ride restrictions and if they are in any doubt are to ask the ride host before boarding. Your safety is our number 1 priority, the ride restrictions are present for your safety and the refusal of access on to a ride for health and safety reasons does not constitute discrimination.
For our full 2019 LEGOLAND Windsor Resort Access Guide, please head here.
You can also find comprehensive ride restriction information here.
For the 2019 Accessibility Guide, please head here.
Our guides for the main 2020 season are currently in review and will be available very soon.
BALPPA Statement on public safety for disabled people:
Members of the British Association of Leisure Parks, Piers and Attractions (BALPPA) welcome visits by disabled people and will do all that is possible to ensure a safe and pleasurable stay. However, certain rides/attractions in our parks can be physically demanding and vigorous. We therefore reserve the right to refuse admission to certain rides/attractions should we feel there is a danger to a particular individual or individuals for whatever reason. We have been advised by the Health and Safety Executive that refusal on the grounds of health and safety does not constitute discrimination. We hope that you understand and accept the decisions made in the interest of your safety.