Can I contact you via Live Chat? Yes, we offer live chat (subject to availability) 9:30am - 4:30pm, 7 days a week. Please click the "Chat" button below, when you are accessing our Help Centre here. Related articles How can I contact you? How do I escalate my complaint? How do I make a complaint about my experience at LEGOLAND Windsor Resort? I have lost property, who do I contact? What do I need to bring with me to collect my LEGOLAND Windsor Annual Pass?