Help Centre
We know that you may have some questions before or after visiting us so we’ve developed our Help Centre. Simply use the search bar at the top of the page to find the answers to our most frequently asked questions.
Live Chat
Yes, we offer live chat (subject to availability) 9:30am - 4pm, Monday - Friday. Please click the "Chat" button below, when you are accessing our Help Centre here.
Drop us a Line
If you have any questions relating to a day visit please contact our day visitor team by using our Guest Contact Form.
For our Short Breaks & Overnight team please contact them via our Short Breaks Guest Form
Short Breaks and Hotel Stays
Looking to talk to us a about a short break or hotel stay - please click here
If you wish to reach out to the Short Breaks team by phone, you can call them on 0300 332 1421*
Feedback on a visit or experience
If you would like to feedback on a visit or any part of your experience with LEGOLAND Windsor Resort, please click here to complete our Guest Feedback Form
Typically, we personally respond to emails within 7 days. To help us investigate fully, please ensure you provide us with proof of visit such as tickets or receipts
Telephone
General Enquiries
If you need to reach out to us by phone, you can call us on 01753 626 416*
Our lines are open Monday - Friday 10am - 4pm
Please note we cannot sell tickets or handle hotel/short break queries on this number.
School Bookings and Enquiries
If you need to reach out to us by phone, you can call us on 01753 626 415*
Our lines are open Monday - Friday 10am - 4pm
*calls are charged at local rate
