Help Centre
We know that you may have some questions before or after visiting us so we’ve developed our Help Centre. Simply use the search bar at the top of the page to find the answers to our most frequently asked questions.
Drop us a Line
If you need to send us an email or ask a question you can use our Guest Contact Form here*
If you need to speak to us regarding a hotel stay or short break please contact us here
*Please note: due to increased demand we currently have a 2 week response time.
Live Chat
You'll see this option below when we have advisers available to chat – generally this is available Monday - Friday 10am - 4pm.
Short Breaks and Hotel Stays
Looking to talk to us a about a short break or hotel stay - please click here
Feedback on a visit or experience
If you would like to feedback on a visit or any part of your experience with LEGOLAND Windsor Resort, please click here to complete our Guest Feedback Form
Typically, we personally respond to emails within 7 days. To help us investigate fully, please ensure you provide us with proof of visit such as tickets or receipts
Telephone
General Enquiries
If you need to reach out to us by phone, you can call us on 01753 626 416*
Our lines are open Monday - Friday 10am - 4pm. Please note we cannot sell tickets on this number or handle hotel/short break queries.
School Bookings and Enquiries
If you need to reach out to us by phone, you can call us on 01753 626 415*
Our lines are open Monday - Friday 10am - 4pm.
Large Group Bookings and Enquiries
If you need to reach out to us by phone, you can call us on 0371 423 2270*
Our lines are open Monday - Friday 10am - 4pm.
*calls are charged at local rate
