Help Centre
We know that you may have some questions before or after visiting us so we’ve developed our Help Centre. Simply use the search bar at the top of the page to find the answers to our most frequently asked questions.
Live Chat
We offer live chat (subject to availability) 9:30 am - 4:00 pm, 7 days a week. Please click the Message Icon in the bottom right corner of the page and our awesome team will be happy to help!
Day Visits
If you have any questions relating to a day visit please contact our enquiries team by using our Guest Contact Form.
Short Breaks and Hotel/Woodland Village Stays
Our Short Breaks Help Centre is the best place to go for the most up-to-date information about your Short Break and for answers to the most frequently asked questions.
If you already have a Short Break booking you can log into Manage My Booking for all your booking details including e-vouchers and tickets, hotel information and added extras.
If you need to contact our LEGOLAND Holidays Experts the quickest way to do this is via our contact us page where our team are on hand to assist you with any questions relating to an overnight stay.
Feedback on a visit or experience
If you would like to leave feedback on a visit or any part of your experience with LEGOLAND Windsor Resort, please click here to complete our Guest Feedback Form
To help us investigate fully, please ensure you provide us with proof of visit such as tickets or receipts.
Telephone
Day Tickets
Please note we are unable to sell tickets but can assist with Hotel bookings over the phone. Our team are contactable on 0330 236 8862 Monday-Sunday 9 am till 5 pm. Our team will be happy to help with any questions you may have.
Please have your booking reference ready so our team can assist you as quickly as possible.
Should you wish to provide feedback for your visit, please complete our Guest Feedback Form.