If you would like to feedback on a visit or any part of your experience with LEGOLAND Windsor Resort, please click here to complete our Guest Contact Form.
For feedback on a Short Break, please click here to complete our Short Breaks Contact Form.
Each contact form completed is reviewed and a member of our on site Customer Service Team will respond to your query as soon as possible.
During peak periods, the response time for our Customer Services Team is around 5-7 working days. We appreciate your patience whilst we look into your complaint. Please note that if you send multiple emails it may slow down the response time, as it can put the case further down the queue.
We apologise for the delay and thank you for your patience.
To help us investigate fully, please ensure you provide us with proof of visit such as tickets or receipts.