The LEGOLAND Resort Hotel, Castle Hotel and Woodland Village receptions are not dedicated Ride Access Pass Collection Points and therefore, you will need to collect and activate this pass once you are within the theme park.
For guests staying at the Resort or Castle Hotel, you can visit the Sensory Room in Heartlake City and for guests staying in the Woodland Village, you can visit the Ride Access Pass Hub in the Beginning Area.
Please note that these facilities open in line with our Ticket Gates between 9:30am – 10am which will be the earliest time that you can gain access to the theme park.