We are asking that all Ride Access Pass applications are completed online, at least 7 days before their visit. We are asking guests to pre-register their paperwork online before their visit in order to make the application process quicker. To register in advance, please apply online here.
If you're staying at one of our Hotels, please head to the Sensory Space in Heartlake City to have your Ride Access Pass activated and to collect your Ride Access Pass ID card for your visit.
If you require further information, please contact our Accessibility Experience Team via email at firstname.lastname@example.org or on the day speak to a member of staff who would be happy to assist you further.