If you are experiencing issues, we would recommend logging out of your session and then re-logging back into your account. Alternatively, we would recommend closing the webpage on your internet browser and reloading the website: rideaccesspass.co.uk
Should any problems persist, please feel free to speak with a member of the team at either Guest Services in the Beginning area or the Total Sensory Space in Heartlake City.
If you require further information, please contact our Accessibility Experience Team via email at Accessibility.Experience@LEGOLAND.co.uk or on the day speak to a member of staff who would be happy to assist you further. We also have an SMS service that guests can use while on the Resort - just text 07786 204025.