If you are comfortable using your Ride Access Pass, you don't need to head to the Ride Access Pass Hub each time you visit - you can just log on and start using it like normal. If you do have any issues or questions, the team at the Ride Access Pass Hub or Sensory Space will be happy to help.
The Ride Access Pass user will be issued with either a red or yellow ID Ride Access Pass card. Guests with a red card require a carer to accompany them on all rides with the exception of the following rides:
- Desert Chase
- Thunder Blazer
- Driving School
Guests with a yellow card do not require a carer to accompany them on the rides.
Please note that for each Ride Access Pass we issue there is a maximum of 4 people able to book on one ride at any time. This should be the Ride Access Pass user and up to 3 accompanying people.
In order for the Ride Access Pass to be used the Ride Access Pass user must be experiencing the ride.
If you require further information on how to use the Ride Access Pass at LEGOLAND Windsor, please contact our Accessibility Experience Team via email at Accessibility.Experience@LEGOLAND.co.uk or on the day speak to a member of staff who would be happy to assist you further.
If you require further information about your Ride Access Pass application only, please contact our partner Access Card here delivered by Nimbus Disability who would be happy to assist you further.