Once you have been accepted through our online application prior to your visit, you will be able to collect your Ride Access Pass ID when you first arrive at the Resort.
Upon arrival at the Resort, a member of the team at the Ride Access Pass Hub will help you in activating your session on your mobile or electronic device. You are then able to enjoy the Ride Access Pass:
1. Select which ride you want to go on with the Ride Access Pass.
2. A QR code will then appear. Head straight to the ride where a member of the team will scan your mobile device and help you onto the ride.
3. Once you have enjoyed the ride, a countdown will appear to show the time to wait until your next ride reservation becomes available. This countdown will match what the current queue time of the ride would have been.
4. Once the countdown reaches 00:00, you can then select your next ride on the Ride Access Pass.
If you require further information, please contact our Accessibility Experience Team via email at Accessibility.Experience@LEGOLAND.co.uk or on the day speak to a member of staff who would be happy to assist you further.