The Ride Access Pass (RAP) is a system we have in place to help guests who require additional support or are unable to queue due to a condition or disability. This allows them access to the rides via a queuing system for themselves and up to three people (one of which must be age 14+).
The Ride Access Pass removes the need for our guests to wait within the main ride queue lines, and enter by a dedicated entrance for Ride Access Pass users.
Ride Access Pass Applications
Ride Access Pass applications must be completed online, at least 7 days before your visit.
We are proud to partner with Nimbus Disability/Access Card, one of the UK's largest disability accreditation organisations, who now handle all Ride Access Pass registrations.
The Ride Access Pass application remains free, with the option to upgrade to a full Access Card for £15.
Existing Ride Access Pass holders can continue to use their card as normal. Once a Ride Access Pass expires, you will need to repeat the online application as normal.
Once you register, Nimbus Disability will handle all your details securely and safely without Merlin Entertainments viewing the reason why you require a Ride Access Pass.
For more information on Access Card, please click here.
Pre-Booking your Ride Access Pass Session
Please pre-book your RAP reservation for LEGOLAND Windsor (from 2nd March 2024) via the accessibility webpage. Upon arrival, you are able to follow the instructions in your pre-book confirmation email to activate your RAP session. At each ride, you must show your RAP card and ride reservation (QR code) to the ride attendant, who will scan this and a countdown will begin to show the time until you can book your next ride.
Ride Access Pass applications can be made here. If you require further information, please contact our partner Access Card here delivered by Nimbus Disability who would be happy to assist you further.